As per the government directive, linking Aadhaar to your mobile number is mandatory for all existing customers.

To complete biometric verification, visit your nearest Telenor Store

FAQs – Aadhaar Reverification

Q1. What is Government’s directive regarding Aadhaar updation for mobile connection?

As per the recent government directive, all the existing customers have to link Aadhaar with their Mobile numbers

Q2. By when do I need to link my Aadhaar card with mobile number?

We recommend, you complete this process as soon as possible. Last date for the same is 6th Feb 2018.

Q3. What documents are required to complete the process?

All you need is your Aadhaar card/number and your Mobile. You will be required to complete biometric verification. You will also receive the verification code (OTP) on your Mobile that would be required to complete the process.

Q4. I do not have Aadhaar card. What should I do?

We would request you to get your Aadhaar card made at the earliest. For details visit https://uidai.gov.in

Q5. Where can I get my Aadhaar card linked with mobile number?

Please visit any Telenor Retail Store to complete the process.

Q6. Do I need to pay for this?

There is no fee for linking Aadhaar with your number.

Q7. I am currently in roaming. How do I get my Aadhaar linked?

Customers in roaming need to get the Aadhaar verified in their respective home circle.

Q8. Do I have to carry my mobile number also for this process?

Yes. You will receive the verification code (OTP) on your Mobile that would be required to complete the process.

Q9. I have already given Aadhaar no. as my POI/POA while buying new connection. Why do I have to verify again?

a) If you have done biometric (given finger prints) along with Aadhaar at the time of taking connection, you do not have to do this activity again.

b) If Aadhaar was given only as an identity or address proof and no biometric was done, please visit your nearest Telenor retailer to complete the process.